Privacy Policy
This Privacy Policy describes how A Plus Garage Doors (collectively referred to as “we,” “us,” or “our”), operating across Utah and Nevada, collects, uses, and protects your information when you visit our websites or use our services.
1. Information We Collect
We collect information that helps us provide 24/7 emergency garage door services and personalized installation options. This includes:
- Contact Information: Name, service address, phone number, and email address provided when you book online, call our dispatch centers, or email us.
- Service Details: Information about your garage door issues (e.g., broken springs, opener problems) and photos or descriptions of your home for custom door designs.
- Financial Information: Information provided when applying for financing for new installations or major repairs.
- Employment Information: Details submitted through our careers page for those interested in joining our team.
2. How We Use Your Information
We use the information collected to:
- Provide Services: Dispatch technicians to your location in Utah (e.g., Salt Lake City, Ogden, St. George) or Nevada (e.g., Las Vegas, Henderson, Reno).
- Communication: Send service confirmations, arrival updates via text or call, and follow-up on satisfaction.
- Marketing & Promotions: Inform you of specials, such as $ 200off new doors o $75 off spring repairs, and manage our Referral Program.
- Improvement: Analyze customer reviews from platforms like Google and Yelp to enhance our “White Glove Service”.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Internal Teams: Dispatchers and technicians at our various locations to ensure fast, 60–90 minute response times.
- Service Partners: Organizations like the Guild Garage Group or financing entities for credit applications.
- Legal Compliance: When necessary to comply with state regulations, such as maintaining our Utah DOPL license.
4. Cookies and Tracking
Our websites use cookies and similar technologies to facilitate online booking, track the effectiveness of our “Design Your Own” door tools, and manage accessibility features like high contrast or readable fonts.
5. Your Choices and Security
You may contact us to update your information or opt-out of marketing communications. We strive to treat your data with the same “Safety-First” approach we apply to our repairs, though no online transmission is 100% secure.
6. Contact Information
For questions regarding this policy or our privacy practices, please contact the appropriate regional office:
Utah Operations:
- Email: service@utahgaragedoors.net
- Phone: (801) 316-3285
- Address: 2475 Decker Lake Blvd., Salt Lake City, UT 84119
Nevada Operations:
- Email: support@aplusdoor.com
- Phone: (702) 482-7214
- Address: Serving the greater Las Vegas Valley and Reno
Effective Date: March 28, 2026
